Privacy Policy

Privacy Policy


At Five Star Limo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

Personal Information:

  • When you book our limo services or interact with our website, we may collect personal information such as your name, contact details, payment information, and travel preferences.

Usage Data:

  • We may also collect usage data, including your IP address, browser type, device information, and browsing activity on our website. This information helps us improve our website’s performance and user experience.

How We Use Your Information

Service Delivery:

  • We use your personal information to provide the limo services you request, including booking reservations, arranging transportation, and communicating with you about your bookings.

Customer Support:

  • Your information helps us provide customer support and address any inquiries, feedback, or issues you may have regarding our services.

Marketing and Communications:

  • With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our services. You can opt out of these communications at any time.

Data Security and Protection

Secure Transactions:

  • We employ industry-standard security measures to protect your personal and financial information during online transactions, including encryption and secure payment gateways.

Data Protection:

  • We restrict access to your personal information to authorized personnel only and ensure that it is stored securely on our servers. We also regularly update our security protocols to safeguard against unauthorized access, disclosure, or misuse of your data.

Third-Party Disclosure

Service Providers:

  • We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, transportation partners, and marketing agencies. These service providers are bound by confidentiality agreements and are only authorized to use your information for specified purposes.

Legal Compliance:

  • We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of our company, customers, or others.

Your Privacy Rights

Access and Control:

  • You have the right to access, update, or delete your personal information at any time. You can also request to restrict the processing of your data or object to its use for marketing purposes.

Consent Withdrawal:

  • If you have previously consented to receive marketing communications from us, you can withdraw your consent by contacting us or using the unsubscribe link provided in our emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Effective Date: 31-12-2024

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